CAROLINE is Chair and co-founder of the Sustainable Tourism Partnership Programme. The focus of the STPP is to drive change across the tourism industry thus making it more sustainable. Caroline is deeply entrenched in tourism and is currently a member of various Committees, forums and boards in the Tourism Industry, including the SABS TC228 Committee and Chair of Service Excellence in Tourism. Caroline is a member the FEDHASA Inland Board.
Caroline previously held positions as president of the National Accommodation Association of South Africa (NAA-SA), Director and Board Member of the Tourism Business Council of South Africa (TBCSA), member of the FEDHASA Large Hotel Group Committee, member of the TGCSA committee, Chairperson of the National Tourism Sector Strategy – Tourism Growth and Development. Caroline regularly presents training for the STPP on Sustainable Tourism Awareness and Staff Green Training. Chairperson of Sustainable Development Committee – RETOSA.
She has been instrumental in many changes at regulatory level to create an enabling environment for Sustainable Tourism and represents sustainable tourism issues at the parliamentary portfolio committee on a regular basis. Caroline also regularly appears as a guest speaker at various tourism forums country wide.
Caroline is passionate about sustainable tourism and is seen in the industry as a leader in driving awareness and implementation amongst small business. Caroline has helped the small tourism sector to move forward and to being recognised as a significant economic contributor with the potential of leading sustainability in tourism.