Industry News

The Easiest Way to Do Business with Japan
Japan street is the perfect place to find what you want from Japan even if what you’re looking for is a new business partner.
JETRO to Promote Japan Street Online Catalogue at Hotel & Hospitality Show South Africa 2023
The Japan External Trade Organization Johannesburg (JETRO) is pleased to announce its participation in the upcoming Hotel & Hospitality Show as marketing and branding partner.
Mantis Soanambo Hotel & Spa
Accor to bring Mantis Collection’s eco-minded charm to Madagascar with new hotel & spa on Sainte Marie Island
Big data key to hospitality, but human intervention crucial for achieving genuine value
Big data is having a transformative effect on hospitality across the Middle East and beyond. However, leading hoteliers speaking on the opening day of Arabian Travel Market (ATM) 2023, held at Dubai World Trade Centre (DWTC) from 1-4 May, emphasised that human intervention remains essential if owners and operators wish to derive genuine value from the information being gathered.
JW Marriot Masai Mara Lodge opens in Kenya
JW Marriott, part of Marriott Bonvoy’s global portfolio of 30 hotel brands has opened JW Marriott Masai Mara Lodge, Kenya, marking the company’s debut in the luxury safari segment.
Your restroom might determine the success of your restaurant – new Reach For the Stars report from Tork
The kitchen, restrooms and details such as eye-catching takeout packaging or neon signs are all part of the overall customer experience that might inspire a person to post about your restaurant on social media.
Mbano Manor Hotel Victoria Falls by Mantis
Accor signs first hotel in Zimbabwe under Mantis Collection
Personalisation is key to increasing hotel revenue in 2023
A recent study by Infosys recorded that 86% of consumers say personalisation plays a crucial role in the purchase decision – making it more important than ever before.
Tourism sector working hard to recover
Tourism Minister Patricia de Lille says over the last two years, government has been hard at work to recover the tourism industry to what it was in pre-Covid-19 conditions.
New national standard creates common vocabulary for accommodation in the tourism industry
The South African Bureau of Standards (SABS) recently published a new national standard, SANS:18513 which sets out the vocabulary for hotels and other types of tourism accommodation.
Minister applauds sector for continued commitment to recovery
South African tourism was hit hard during the first year of the Covid-19 pandemic, according to statistics released by Statistics South Africa on 15 March 2023.
The Maslow celebrates a decade of service excellence
Johannesburg – The unexpected garden oasis of The Maslow has been welcoming guests to Sandton’s financial district for the past decade, and while small details might have changed, it is still focused on doing hospitality simply, but exceptionally.
How SA consumers are spending their rands during food price inflation, rolling blackouts and post-Covid
The SpendTrend23 report also shows that consumers indulged in ‘revenge travel’ to make up for time lost during the pandemic, spending between 9% and 17% more on travel than in 2019.
Hotels reporting higher occupancy levels in bid to reach pre-Covid levels
Hotels are the driving force behind the accommodation sector’s post-pandemic recovery.
South Africa, a paradise for global currencies
According to the Department of Tourism, the South African tourism industry employed 1.5 million people and contributed R425.8bn to the GDP in 2019. While the pandemic dented that figure significantly, the latest research shows that the industry still makes up 3.2% of the GDP.