TBCSA urges Level 2 compliance by establishments and patrons
Hospitality venues and tours are now permitted to operate according to approved protocols, and alcohol may now be consumed at eateries with social distancing distancing in place.
Adherence to safe practices and responsible behaviour by businesses and citizens will ensure the success and continuation of the fuller return to business for tourism and hospitality, says theTourism Business Council of South Africa (TBCSA)
The less stringent regulations may raise concerns about the safety of visiting restaurants, accommodation establishments or attractions, or participating in activities. However, the tourism and hospitality industries have developed clear and comprehensive protocols. When implemented, these protocols allow travellers and patrons to stay and eat safely in the establishments who have pledged to uphold them.
There is a clear designation for businesses applying these protocols called the Travel Safe Eat Safe certificate, endorsed by the World Travel and Tourism Council. The certificate is available through the opus4business app, which is a PoPI compliant way to show full understanding and commitment to the safe industry operating protocols and record compliance.
The certificate and its related badges can be displayed in establishments and on their websites and social media pages, providing much needed reassurance to consumers of the adoption of the required health and hygiene protocols.
“We want patrons to know that coming to establishments is safe. The idea of being out and about again may seem daunting, however the protocols ensure a great, uncompromised experience, with appropriate safety processes embedded seamlessly and unobtrusively throughout the journey or visit. Patrons now have the option to look for establishments displaying the Travel Safe Eat Safe decal indicating they are adhering to these extensive protocols.” says Tshifhiwa Tshivhengwa, CEO of TBCSA.
To support the industry’s revival and for South Africa to be a destination of choice locally and internationally, the entire tourism sector and consumers must practise and conform to the required processes to ensure safety of all in addition we ask consumers to observe the below protocols:
- Have your temperature taken and sanitise your hands on entering any establishment.
- Wear a mask at all times, with the exception of when eating or drinking.
- Share your correct details with an outlet or establishment for recording so they can contact you should it be necessary.
- Maintain social distancing of at least 1.5m.
- Try to use non-touch alternatives e.g. contactless payment methods.
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